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5.8.9.3.1. User Interface Previous topic Parent topic Child topic Next topic

If you want to set up a consultation hold in the external system, proceed as follows:
  • Initiate the consultation hold in the talking state (incoming or outgoing) in the OpenScape 4000 and dial the OPROVR code.
  • Wait for the dial tone of the external system (is not evaluated by the OpenScape 4000)
  • Dial the user number in the external system (suffix dialing after grounding).
  • Depending on the properties of the external system, either you can transfer the call by going on hook or you must wait until user C picks up.
  • Cancel the consultation hold in the external system: initiate the consultation hold (in the OpenScape 4000) and dial the code OPROVR (connection A-B).