Requirements:
An alarm is created when DIMSU parameters usage initiated by AMOs
or by subscriber activities approaches 90 % or 100% or if 10% of DIMSU
parameter is available again.
When the DIMSU parameters EXTNAME, NAME, ORG,
CFWDEST, KEYSYS, STN, OPTCC, OPTEXP,
DPLNCD, PUGR, ACDAGT, ACDGRP, ACDLOGON,
ACDPRIM, ACDRT, ACDRTX, ACDSHIFT, DNI,
DPDNI reach 90% of usage a minor alarm is to be created. A major
alarm indicates that 100% of a DIMSU parameter is used. If 10% are available
again the previously activated alarm has to be reset.
AMOs using memory of the DIMSU parameters are:
- AMO PERSI,
- AMO ZIEL,
- AMO ACTDA,
- AMO KCSU,
- AMO SBCSU,
- AMO SXSU,
- AMO AUN,
- Flexrouting AMO ACDRT,
- AMO ACDRS-rs,
- AMO ACDRS-ds and
- AMO DNIT.
Subscriber adtivities:
Activate a call forwarding destination or logging on/off of ACD agents.