- Parking user
From an active call i.e. talk state, the user enters consultation state,
receives dial tone and keys the feature access code. User then dials the directory
number
of the desired location to which the call will be parked;
OR
From an active
call i.e. talk state, the user enters consultation state, receives dial tone and keys
the
feature code for self-park. The call is parked and the user hears positive acknowledgement
tone and is free to make further calls;
OR
User hears negative
acknowledgement tone and the user can now return to the calling party or can re-try
the
feature (e.g. attempt to park to a different extension); or the user can use another
feature.
- Parked user
Once parked, user receives 'holding' tone as appropriate to the system. User
can now only wait for re-connection or hang up.
- Parked to user
If the parked to user is idle when the call is parked, then the user will
be given no indication (the requirement is that the call is parked without ringing
the
terminal). However, whilst the park-timer is running the user will be given special
dial
tone if they go off-hook. After the park-timer expires then the terminal will be alerted
if idle, or when they becomes idle.
The parked to user cannot receive further
incoming calls, but can make outgoing calls.
If the parked to user is busy when the
call is parked, then the user will be given audible notification in the form of camp-on
tone.
In the case of parking to a busy user, the call is transferred into camp-on
and is then treated as a normal camp-on call.
Pick-up of parked calls
There are 2 ways that a user can connect to a parked call:
- Reconnect
and
- Directed Call Pickup
From the station at which the call is parked, the user can connect to the parked call
by
dialling the feature code for 'reconnect'.
A user can connect to the call from any other eligible station in the network by invoking
the
feature Directed Call Pickup, and then keying the directory number of the parked to
extension.