Section 10.14.2.3.2. Directed Call Park Feature Invocation from Terminals (with display)

10.14.2.3.2. Directed Call Park Feature Invocation from Terminals (with display)

For users with terminals without display refer to invocation from Anates

There are 2 ways that an user (with display) can invoke the feature:

From talking state (Dialogue menu); this is only for a first call. Feature invocation is not possible from a consultation call (i.e. secondcall);
With feature access code (for a first call only).

From Dialogue menu

Parking user
From an active call i.e. talk state (first call only),the user scrolls to the feature with the right arrow key until the display shows the new selection directed call park

This is accepted by ok (tick button)the user is then prompted to dial a park location (parked to station

The user then keys the station number of the parked to extension.

OR

The user dials the code for their own station to self park to park the call on their own station The call is parked and the user is free to carry on making normal calls

The user is provided with advice that a call is parked
Parked user
the display of the parked terminal shows "please wait" and the parked call gets no indication of whether the call is parked at the parking station or not
Parked to user
If the parked to user is idle when the call is parked,then the user will be given no indication (audible or visual). However, whilst the park-timer is running the user will be given special dial tone if they go off-hook. After the park-timer expires then the terminal will be alerted if idle, or when becomes idle.

If the parked to user is busy when the call is parked, and the parked to user has Call waiting set to on then the call is transferred into camp-on and is then treat as a normal camp-on call.

The displays are the same if the user invokes the direct call park feature by feature access code

Pick up of parked calls

Connecting to a parked call is possible in the following ways:

From any eligible end device by invoking the feature Directed Call Pickup,and then keying the directory number of the parked to extension.
From the station at which the call is parked by keying the 'reconnect' code.
From the station at which the call is parked by invoking 'reconnect' from the Idle menu, or from the dialling state (Dialogue menu).Note the option "Reconnect " is only offered if a call is parked on the terminal

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