4.2
Interrelationships
•
AMO ACDGP
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AMO AGENT
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AMO RCSU
References for ACD groups, Agents and Recordings must be initiated by the AMOs ACDGP, AGENT and RCSU respectively prior to use.
•
AMO ACSU
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AMO DNIT
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AMO SA
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AMOs SCSU/SBCSU/SSCSU
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AMO VFGKZ
Extensions referenced by AMO ACDRT must be set up by the AMOs ACSU, DNIT, SA, SCSU/SBCSU/SSCSU and VFGKZ.
•
AMO ACDRS
An ART must be created by AMO ACDRT prior to use in AMO ACDRS.
An ART may not be deleted until all references to it are removed by AMO ACDRS.
•
AMO ACDSD
The length of Agent Identification will be set by AMO ACDSD.
•
AMO ZAND
The ACD feature has to be turned on by AMO ZAND.
In addition, it can define a specific DPLN group to be used for ACD.
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02/2025
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