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3.16.3. Creating a Rule Previous topic Parent topic Child topic Next topic

You can create forwarding rules, which are valid for a set time range, for a selected caller phone number or contact list and for a specific presence status.

For example, you may want to forward your calls to a meeting room when your presence status is “In Meeting” or to your mobile phone when your presence is “Away”. See more about user presence in section Section 2.8.
Based on the Time and Range condition you can define in which days of the week the rule will take effect, if it will be valid for a whole day or for a period of time.
You can set multiple conditions in the same rule.
IMPORTANT:
Rules bypass preferred devices and simple forwarding settings.

Step by Step

  1. On the task bar click on fwd_rules_icon-2.png and select Forwarding and rules settings.
  2. Click on the Rules tab and select Add new Rule.
  3. Configure the Name, Time and range, If my status is, If call is from and Forward to sections.
  4. Click Save.

You have created your rule. In order for the rule to be applied it needs to be assigned to a Rules Profile. For more information on Rules Profiles, please refer to section Creating a Rules Profile.