3.16. Forwarding and Rules 
The OpenScape UC Application can automatically analyze incoming calls and route them to a specific contact or terminal, according to forwarding or rules settings. For example, if you are out on business frequently and not able to accept your incoming calls personally, you can specify that calls arriving during a recurring meeting are automatically routed to a colleague, or your secretary, etc.
Incoming-call routing may occur according to the following criteria:
- Simple Forwarding settings:
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Depending on whether the phone line is busy, the incoming call is unanswered or unconditional forwarding.
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- Profiles
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Depending on one or more forwarding rules defined in the desired profile.
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- Rules:
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Depending on the caller's phone number.
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Depending on the date or time at which the call comes in.
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Depending on your presence status.
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The OpenScape UC Application also supports Backward Compatibility with
rules created in previous OpenScape UC releases.
‣ Parent topic: Section 3. WebClient Features