3.16.2. Call Forwarding for internal/external call originators 
You can configure additional forwarding rules for your internal and external incoming calls.
Prerequisites
- An OpenScape UC administrator has enabled call forwarding for
internal/external call originators on your system.
When this feature is enabled for you, a new option is available under and allows you to configure call forwarding for internal and external incoming call originators.
Step by Step
- On the task bar, click on
and select
Forwarding and rules settings. - Select the Simple forwarding tab.
- Check the checkbox next to the option Check to distinguish
internal from external calls to enable call forwarding for
incoming calls based on their origin (internal or external).Enabling this option will display the following additional forwarding options:
- External to: only your incoming calls that come from external originators are forwarded to another number.
- Internal to: only your incoming calls that come from internal originators are forwarded to another number.
- Configure call forwarding according to your needs.
- Click Save.
Your incoming calls are now forwarded based on your configuration.
You can view the forwarding type and destination by hovering over on the task bar.
on the task bar.Next steps
To deactivate call forwarding at any time, click on the task bar, then select
Deactivate forwarding.
on the task bar, then select
Deactivate forwarding.‣ Parent topic: Section 3.16. Forwarding and Rules