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12.1.16.3. Virtual Agent Station Previous topic Parent topic Child topic Next topic

Virtual Agent Station is a new virtual station which is based on existing SCSU device AUXDIGI/ACLSTN. The new station can be configured with SCSU as device AUXDIGI/VIRTAGT (new value VIRTAGT for param INS)
Example:
ADD-SCSU:STNO=15281,DVCFIG=AUXDIGI,DPLN=0,ITR=0,
COS1=30,COS2=30,LCOSV1=1,LCOSV2=1,LCOSD1=1,LCOSD2=1,
COSX=0,SPDI=0,TEXTSEL=ENGLISH,INS=VIRTAGT,SSTNO=NO,
HMUSIC=0,PMIDX=0;

DIS-SCSU:15281;

H500: AMO SCSU STARTED
------------------------------- USER DATA -----------------------------------
STNO =15281 COS1 =30 DPLN =0 SPDI =0 
PEN = COS2 =30 ITR =0 SPDC1 = 
DVCFIG =AUXDIGI LCOSV1 =1 COSX =0 SPDC2 = 
INS =VIRTAGT LCOSV2 =1 RCBKB =NO 
PMIDX =0 ALARMNO =0 LCOSD1 =1 HMUSIC =0 RCBKNA =NO 
SSTNO =NO COTRACE =NO LCOSD2 =1 SPEC = 
COFIDX = DIAL = PULSTYPE= PULSLEV= 
CCTIDX = ACKST = TEXTSEL=ENGLISH 
DHPAR = NEONMWI= 
CONN = FLASH = DTMFBLK = WITKEY :NO 
------------------- ACTIVATION IDENTIFIERS FOR FEATURES ---------------------
DND :NO CWT :NO 
HTOS :NO HTOF :NO HTOD :NO VCP :YES 
--------------------- FEATURES AND GROUP MEMBERSHIPS ------------------------
PUGR : HUNTING GROUP : NO 
NIGHT OPTION : NO 
------------------------- STATION ATTRIBUTES (AMO SDAT) ---------------------
-----------------------------------------------------------------------------
The new VIRTAGT station added with SCSU consumes a license.
For the new VIRTAGT station only AGENT attribute can be set from ACD attributes list with AMO SDAT.