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11.1.9.3.1. Extend Call to Paged User feature invocation from AC Previous topic Parent topic Child topic Next topic

The following description is applicable to:
AC4 on Upoe interface
There are 2 states that the incoming call can be in while the Attendant waits for the response to the paged call, these being held at the T,O or R sub-unit, which is described in case 1 below; or parked which is described in case 2 below.
Case 1 - Held Call
The incoming call is on hold at either the T,O or R sub-unit. A call held at either the T or R sub-unit is interchangeable.
The attendant pages the desired extension and carries on with normal call handling
The returned paged call arrives at the P sub-unit (Personal Key)of the Attendant, and the P sub-unit key will be flashing, the Attendant has an indication on the display of the waiting call against the P in the display, in addition to alerting tone
The Attendant accepts the incoming call by depressing the P key. The associated LED is now lit, and the Attendant display changes to show the calling party number and CONNETED
The Attendant now depresses the JOIN key, the JOIN LED is lit and the Attendant now selects the sub-unit which is to be joined to the call on the P sub-unit (E.G. the T Key), by depressing the T key. The two parties are now joined together and released from the Attendant. The Attendant display returns to normal
Case 2 - Parked Call
The incoming call is parked, the hold led is lit. The returned paged call arrives at the P sub-unit (P Key) of the Attendant, and the P key led will be flashing, the attendant display shows the calling party, the Attendant accepts the call by pressing the P key and the P key led is lit steady. The attendant now presses the JOiN key and the JOIN led is lit and the AC display shows connected. The park key is pressed and the park position which is to be "joined" to the call on the P sub-unit is selected. The 2 partys are connected together and the calls are released from the attendant ,where the display returns to normal.