The following description is applicable to:
AC4 on Upoe interface
There are 2 states that the incoming call can be in while the Attendant waits for
the
response to the paged call, these being held at the T,O or R sub-unit, which is described
in
case 1 below; or parked which is described in case 2 below.
Case 1 - Held Call
The incoming call is on hold at either the T,O or R sub-unit. A call held at either
the T or
R sub-unit is interchangeable.
The attendant pages the desired extension and carries on with normal call handling
The returned paged call arrives at the P sub-unit (Personal Key)of the Attendant,
and the P
sub-unit key will be flashing, the Attendant has an indication on the display of the
waiting
call against the P in the display, in addition to alerting tone
The Attendant accepts the incoming call by depressing the P key. The associated LED
is now
lit, and the Attendant display changes to show the calling party number and CONNETED
The Attendant now depresses the JOIN key, the JOIN LED is lit and the Attendant now
selects
the sub-unit which is to be joined to the call on the P sub-unit (E.G. the T Key),
by
depressing the T key. The two parties are now joined together and released from the
Attendant.
The Attendant display returns to normal
Case 2 - Parked Call
The incoming call is parked, the hold led is lit. The returned paged call arrives
at the P
sub-unit (P Key) of the Attendant, and the P key led will be flashing, the attendant
display
shows the calling party, the Attendant accepts the call by pressing the P key and
the P key
led is lit steady. The attendant now presses the JOiN key and the JOIN led is lit
and the AC
display shows connected. The park key is pressed and the park position which is to
be "joined"
to the call on the P sub-unit is selected. The 2 partys are connected together and
the calls
are released from the attendant ,where the display returns to normal.