The principle behind the feature invocation for ACWin and ACWinMQ
Upoe is the same as that for AC.
The returned paged call to be joined arrives at the P sub-unit of
the Attendant. An indication associated with the P sub-unit is shown.
The Attendant can join a call received at the P sub-unit to a held call
at either the T, O or R sub-units, or a parked call.
The new JOIN key will reside in the AC-Win Buttons window.
The incoming call (returned paged call) will appear in the AC-Win
Call Control window.
When the attendant accepts the incoming call, it will be shown as
CONNECTED in the AC-WIN Call Control window. The call to be JOINed can
be held at either theT, O or R sub-units, or parked.
For held calls, the attendant clicks the JOIN key in the AC-Win Buttons
window, or uses the keyboard, and then selects the sub-unit key (where
the calling party is held) in the AC-Win Call Control window, both calls
are now connected and released from the attendant.
For parked calls, the attendant clicks the JOIN key in the AC-Win
Buttons window and then either double clicks to the call in the PARK
window, or single clicks to the park position and then presses RECONNECT
on the keyboard, the 2 parties are now connected and released from the
attendant.