80.2
Interrelationships
•
AMO-
ACDRS
:
Automatic Call Distribution Route Selection
A route control group must be assigned ACD routing tables before AMO DNIT can access it.
•
AMO-
ACDRT
:
Automatic Call Distribution Routing Tables
ACDRT can route to an internal routing number
•
AMO-
ACDSD
:
Automatic Call Distribution System Data
ACDSD can define a Route Control Group (RCG).
•
AMO-
DIDCR
Direct Inward Dial Digit Conversion Rule
DIDCR can translate a number to a internal routing number that references an entry in the DNI table.
•
AMO-
DIMSU
:
Dimensioning of features
The size of the DNI, GDTR, Display Pool, and RULO tables can be changed.
•
AMO
RCSU
:
Recorder Configuration for Switching Unit
The recorder must be configured as a random start ACD recorded announcement operating under continuous mode before being referenced by AUDSRCID.
•
AMO-
WABE
:
Dial Plan
The DAR for the INTRTDN must be of type ’STN’.
•
AMO-
ZAND
:
Sets the ACD feature on or off. ACD groups can not be added or changed if the ACD feature is off.
OpenScape 4000 V10, Volume 1: AMO Descriptions, Service Documentation, Issue 5
, ID:
P31003H31A0S107057620
©
09/2025
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